Refund

Refund Policy

For clifbar customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to clifbad.shop.

order problems at clifbar
This order problems section covers orders and visits through clifbad.shop for clifbar. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Details from clifbar on support
clifbar publishes this support guidance for customers using clifbad.shop. For return or exchange assistance, contact Support@clifbad.shop or 931-632-2682.

exceptions at clifbar
clifbar publishes this exceptions guidance for customers using clifbad.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

clifbar: condition of returns
For clifbar customers at clifbad.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How clifbar handles refund timing
This refund timing section covers orders and visits through clifbad.shop for clifbar. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What clifbar customers should know about eligibility
For purchases made through clifbad.shop, clifbar applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

What clifbar customers should know about starting a request
For purchases made through clifbad.shop, clifbar applies the following guidance on starting a request. To start a return or exchange, contact us at Support@clifbad.shop before sending the item. Once the request is approved, clifbar will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: clifbar
Brand name: clifbar
Email: Support@clifbad.shop
Phone: 931-632-2682
Physical address: 208 Sontag Dr, Franklin, Tennessee, 37064, United States